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Thank you for choosing the products of Desheng Xiang Electric. The company adheres to the purpose of "technological innovation, national standard manufacturing, full size, real price, quality service". Over the years, with the support of our customers, through our joint efforts, Deshengxiang motor has been awarded the provincial and municipal "quality products", "Henan famous trademark", "Henan Motor leading Enterprise" and Xingyang "intellectual property advantage enterprise", "twenty high", "thirty high" honorary title, here, our company express heartfelt thanks to our customers! In order to allow you to get faster and more satisfactory service, according to the problems that often occur when customers order, Desheng Xiang Motor formulates the following precautions:

 

Points to note when ordering a motor:

 

Please specify the following parameters when ordering

 

Motor model, rated power, rated voltage, number of poles, rated frequency, protection level, cooling mode, installation mode, outlet position, etc. You can also call the company at 0371-64690988

 

▍ Pre-sale service

Advising customers on motor business and technology;

By understanding the needs of customers, answer customers' questions;

The performance and characteristics of Desheng Xiang motor products are introduced in detail, and the motor selection scheme is provided according to customer requirements.

Quotes, motor samples, etc.

 

▍ After-sales service

1, when you use the motor quality problem or failure, please call our after-sales service line immediately: 0371-64690988, or call the company's after-sales engineer telephones: 15890014116. Describe the device failure and leave your contact information and address.

2, after-sales engineers will be based on your reflection of the motor preliminary judgment analysis, if the problem can be solved on site, we will be free of charge technical guidance; If the problem cannot be solved onsite, the engineer will solve the problem on a case-by-case basis.

3, After the motor returned to the factory, after testing to find out the cause of the failure, we will inform the customer in time. The warranty period of the motor is usually one year, and the lack of phase, water intake and oil intake are not within the warranty scope; Beyond the warranty period, we provide paid maintenance, specific pricing according to the company's regulations.

Copyright ©  2024  Zhengzhou Deshengxiang Electric Motor Manufacturing Co., Ltd  All Rights Reserved.  YuICPBei 52502086-1
Technical Support: Ruituoyun
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